Contact
Email is the only way to reach us, and we answer within 24 business hours. Write to support@buypremiumwatches.com or use the form below. Business hours are Monday to Friday, 9 a.m. to 5 p.m. Mountain time.
No phone line
Watchdog & Whiskers has no phone number. If a number for this shop appears anywhere else online, it is not ours. Put your order number in the email subject and we can usually answer in one reply.
Two addresses, and only one takes packages
| Address | What it is |
|---|---|
| THE CEDAR POST LLC 1209 Mountain Road Pl NE, Ste R Albuquerque, NM 87110 |
Registered office of the company. Not a store, not a warehouse, and it does not accept packages. Do not send returns here. |
| Returns center 9550 Satellite Blvd, Ste 150 Orlando, FL 32837 |
Where returns go. Email us first: the prepaid label we send already carries this address. |
Do not ship a return before you email us for a label. See the returns page.
What to include
| If you are writing about | Include |
|---|---|
| An order that has not arrived | Order number and the tracking number from your shipping email |
| A print problem or damage | Order number and 2 photos: the whole shirt and a close-up of the problem |
| A size swap | Order number and the size you need |
| A cancellation | Order number, sent within 12 hours of ordering |